Once the hardware and the software have been set in place, we must learn to appropriately use them. Resorting to a formation is essential in developing the right work habits and using the tools full potential properly when you start to use the system's platform and its softwares.

Often, the user who knows a particular software very well will use it for all of his work, instead of using a specialized software better adapted to his needs. Moreover, the user will use very little options offered with the software, leading to a useless and expensive loss of time for the firm.

Example: John must produce many reports every day with Microsoft Word and takes a lot of time to format the text that must be subdivided in many levels to facilitate its reading. John would be better suited by using the "outline" mode of Word that automatically modifies the text format by its hierarchical level in the structure of the document.

Frappier Consultant will evaluate the knowledge degree of the users and will recommend you different solutions of training, by individual or by groups, inside or outside the office, through well-known training schools. Plans for support, training and maintenance adapted to your needs, will be proposed, depending on the scale of your computer equipement infrastructure.

Operating System • Software